Covid-19 and twitter: abuse towards mps decreased during the lockdown, but that’s only part of the story

Genevieve Gorrell discusses the impact of COVID-19 on the verbal abuse politicians receive on Twitter. She finds that while this kind of abuse appeared to reduce in conjunction with the pandemic, the number of tweets refuting the existence of the virus were numerically significant, as were tweets attacking China

Social Media and Information Overload: Survey Results

A UK-based online questionnaire investigating aspects of usage of user-generated media (UGM), such as Facebook, LinkedIn and Twitter, attracted 587 participants. Results show a high degree of engagement with social networking media such as Facebook, and a significant engagement with other media such as professional media, microblogs and blogs. Participants who experience information overload are those who engage less frequently with the media, rather than those who have fewer posts to read. Professional users show different behaviours to social users. Microbloggers complain of information overload to the greatest extent. Two thirds of Twitter-users have felt that they receive too many posts, and over half of Twitter-users have felt the need for a tool to filter out the irrelevant posts. Generally speaking, participants express satisfaction with the media, though a significant minority express a range of concerns including information overload and privacy

Partisanship, Propaganda and Post-Truth Politics: Quantifying Impact in Online Debate

The recent past has highlighted the influential role of social networks and online media in shaping public debate on current affairs and political issues. This paper is focused on studying the role of politically-motivated actors and their strategies for influencing and manipulating public opinion online: partisan media, state-backed propaganda, and post-truth politics. In particular, we present quantitative research on the presence and impact of these three `Ps' in online Twitter debates in two contexts: (i) the run up to the UK EU membership referendum (`Brexit'); and (ii) the information operations of Russia-backed online troll accounts. We first compare the impact of highly partisan versus mainstream media during the Brexit referendum, specifically comparing tweets by half a million `leave' and `remain' supporters. Next, online propaganda strategies are examined, specifically left- and right-wing troll accounts. Lastly, we study the impact of misleading claims made by the political leaders of the leave and remain campaigns. This is then compared to the impact of the Russia-backed partisan media and propaganda accounts during the referendum. In particular, just two of the many misleading claims made by politicians during the referendum were found to be cited in 4.6 times more tweets than the 7,103 tweets related to Russia Today and Sputnik and in 10.2 times more tweets than the 3,200 Brexit-related tweets by the Russian troll accounts.Comment: This is now published in the Journal of Web Science. Please cite accordingly. https://webscience-journal.net/webscience/article/view/8